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The breakfast buffet was very nice and a good selection. The room was spacious and quiet, the bed was comfortable and the linens were good quality. There was paid parking available right outside the main entry which was nice and the location was near restaurants and cafes. The room was generously stocked with bottled water each day. The front desk and lobby staff were very helpful in paying for the parking which requires Kaspi and is unavailable to non-residents of Kazakhstan.
Brenda
June 2025
Check-in was smooth and efficient, thanks to the extremely friendly and consistently helpful staff. I was pleasantly surprised with a complimentary upgrade to a spacious junior suite on the top floor, which offered a lovely view—something I truly appreciated. The breakfast was another highlight, with a wide selection of items and delicious made-to-order omelets. Overall, I thoroughly enjoyed my stay. How to get to the place: Bus 79 runs directly from the airport to the “Atakent” stop, which is right next to the hotel. The fare is only 200 KZT (pay cash to driver)—an incredible bargain compared to a standard taxi, which can cost about 20 times more. Beware of taxis at the airport; a friend got scammed for the equivalent of 100 USD ... more than 10 times the normal rate.
Thomas
May 2025
Great clean hotel. Nearby is an exhibition center with a beautiful park and mountain views. For sports lovers, there is a place to go for a run. Very friendly and professional staff. Located near the exhibition center, which is convenient for thevisiting of exhibitions. The downside of the location is the huge constant traffic jams on the main street near the hotel, which complicates the movement of vehicles. But there are always big traffic jams in Almaty.
Vera
April 2024
I enjoyed my stay at Best Western Plus Ataken. The hotel has a good location. For me, it was close to where my friend lives. I chose this hotel because it was good value for money. The staff were helpful and willing to help if needed. The breakfast was very good and exceeded my expectations - there were hot and cold dishes, a variety of vegetables and fruit, soup, local pastries (various samsa and pirozhki) and you could also ask for an egg dish to be cooked for you. My room was quite comfortable, the furniture was a bit worn, but I don't mind that as long as there is enough space to hang my clothes and arrange my belongings. There is also a fridge and a kettle with a selection of tea and instant coffee. Some of hotel rooms have a beautiful view on the mountains, I bet, but mine had just a view on the patio. To get to different places I used taxis and they are very accessible and arrive within a maximum of 12 minutes. The way from the airport to the hotel takes about 45 minutes.
Tatiana
May 2024
Fantastic breakfast. I stayed in about 10 various hotels across Almaty, and no one could beat breakfast in Best Western. Location is central, near Botanic garden with easy access to all the main attractions.
Vladimir
August 2025
The location is definitely a big plus, literally on a 3-5 minutes walk you have everything. The room that they gave me was amazing, it was more or less a suite. Spacious and very well equipped.
Aun
August 2025
The Atakent part of town is a bereft of suitable bars, but there's the National Gardens and it's very green. There's a mall next door. The breakfast was quite awesome
Constantine
August 2025
The staff were very friendly and willing to help. The location of the hotel is very good, it’s nearby a mall, many restaurants and a variety of shops including a telecom company. The breakfast was assorted and the restaurant staff were great.
Naif
August 2025
Well, my wife and I had a good time there. It was our second trip to Almaty. our first trip hotel wasn't as good as we expected, but this hotel cleaned that unpleasant memory for us. I asked them to print some documents for me and they did it quickly. The breakfast was great also.
Ehsan
July 2024
Very good breakfast (fresh fruits, great coffee, lots of choice); good location of the hotel: lots of restaurants and a shopping mall nearby. Internet was good enough for online meetings.
Dmitry
June 2024
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